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FAQ

Can I have more than one roster?

Absolutely! This depends entirely on your needs and requirements. Some offices have decided so setup different rosters for different areas of expertise.

 

Who do I contact if I want to have another roster for our office?

If you already have an existing roster in your office, please contact your Federation Administration to create a new roster for you. If your office does not have an existing WIDE Roster, please contact Gabriele.Kodura@undp.org

 

How frequently should a profile be updated?

In principle we recommend every six month to one year.

 

What exactly is the work list?

The work list is functions as a “to do list”. As long a profile of a consultant is not completed (based on your pre-set requirements) it should remain on the work list.

 

How long do I keep a profile on the work list?

Once a profile is completed you should make the consultant and active member of the roster.

 

How do I make a profile active?

Go to “status and activity”log. (icon with the little hammer), click on “active” and then remove the check mark from “work list tracking” to take the profile off the work list.

 

What do I do if a consultant does not fill out or complete his/her profile?

Send a reminder e-mail. If the consultant still has not completed the profile, send another reminder e-mail with a deadline.  If there is still no response, you might want to inform the consultant that if the profile is not completed within the next two weeks, it will be removed from the roster.

 

Can I delete/remove a profile from the roster?

Yes, you can delete a profile but we don’t recommend it unless it is a test record or a double entry. For all other profiles we recommend making it “non active” instead of deleting it all together. It is always better to keep a record for possible reference later on.

 

Do I need to use the recommender function?

No, the recommender function is not mandatory. Some offices decide to a prescreening of the candidates before inviting them to join the roster.

 

How many recommendations/references are necessary to make a consultant become an active member of the roster?

Anywhere from 2 to 3 recommendations/references seem to be the standard.  Some offices prefer to have at least one or two recommendations from within the UN system.

Do I need to approve a recommendation/reference?

Yes, every recommendation needs to be approved in the “recommender work list”. Please refer to the user manual.

 

Can I delete a recommendation?

No, the system does not allow for deleting of a recommendation. Every recommendation that has been submitted will be retained in the system. You have the option of not approving it by selecting “disregard” instead of “OK”.

 

What do I do if a recommender that not respond to a request for recommendation?

The Evaluation Office has come up with a great standard form for requesting a reference. Recommenders have been more responsive to a form with pre-defined questions. Please see attached.

 

How do I go about screening new consultants?

Every office has setup their own mechanism for screening of new consultants. One way of screening is through the recommender function. You can request two to three recommendations/references and make them part of the consultants profile. Some offices have set up screening panels to evaluate a consultants CV and see if he/she meets the qualifications for the profile of the roster.  The system is flexible enough to accommodate whichever way you decide to go.

 

What can’t I see my consultants/exerts in the external search?

Only active profiles of consultants are visible in the External Search. If the status is either non active or unvetted, the profile will not show on the external search.

 

What do I do if a consultant already exists in another roster?

You can either create a second record or you can import the consultant from the existing roster.

 

How do I import a consultant from another roster?

Go to Admin Search and then select “advanced search”. Enter the name of the consultant, select Roster: “all rosters” Status: “all” and then click on “search”. Next you should see the record of the consultant you want to import. Click on the import icon Import member   to import the existing record into your roster.

 

If the record of a consultant is shared with another roster, can the other roster manager see any confidential notes in the status and activity log?

No! The comments in the status and activity log will not be shared with other rosters even if you share the record of the consultants. Your CV comments are only visible to others is if chose this option in the public search policy.

 

If the record is shared, will the other roster manager be able to see my recommendation and references?

No, unless you make this option available in your roster configuration under public search policy.